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FAQs2019-06-27T13:28:19+02:00

Scooting around Aljezur and the Western Algarve is so much fun. Do it for two days and you’ll be wanting it to last a week! But before you book there’s a bunch of things you probably want to know. We have done our best to explain everything about renting an Indy Scooter in this section.

CAN I rent a scooter?2020-06-20T14:42:16+02:00

In order to rent a 50 CC scooter you need to be 19 or over and have a valid driving license (A/A1/B/M) issued     
at least 6 months ago. In addition you should have some basic scooter driving experience. If you don’t and are interested in getting started check out our lesson entry. 

In order to rent a 125 CC scooter, there are two possibilities: a) You are 25 or over and have valid driving license B issued at least 3  years ago and you are an experienced scooter driver; or b) You are 23 or over and have motorcycle driving license (A/A1) issued at least 1 year ago, and you are an experienced scooter driver.

What are your OPENING HOURS?2020-06-30T22:49:34+02:00

You can book online for the following times: Monday-Sunday 10:00-13:00 and 15:00-18:00. Our booking system on this website will tell you which is the earliest booking slot available

Do I need a CREDIT CARD to rent a scooter?2020-06-15T13:50:15+02:00
No: we take all major debit, credit and prepaid cards for payment. For the €200 deposit we take with every rental (pre-authorisation), we take all major credit and debit cards except Maestro. So if you only have a Maestro card you need to bring €200 in cash for the deposit. 
PAY 25% when you book2020-06-20T14:36:30+02:00

We take all major debit and credit cards. You pay 25% up front when making your online booking. Our online payments system is Stripe. Rest assured, we can’t access your card details, but the amount of the booking is chargeable for us in case you simply don’t show up.. Read our cancellations policy if you are concerned about this. Once you come to our store we will charge the balance on the booking, plus any extras you chose to add on at that point.

Do you take a DEPOSIT?2020-06-15T13:49:52+02:00

Yes we do. We put a €200 hold on your card until safe return of the vehicle (so bear this in mind in relation to your card/ account balance). If everything is in order at that time, we will release the balance. If any penalty applies due to damage, late return, etc, we will charge you separately, then release the hold. If we cannot use the later method we would charge the held deposit directly.

What is INCLUDED IN THE PRICE?2020-06-15T13:52:20+02:00

Our prices include one helmet, one lock and one scooter. A second helmet and a top case to carry/store stuff can be rented as extras and a second driver can be added on to the Rental Agreement for a fixed price per contract. Our prices also include third-party liability insurance (for all drivers) and occupant insurance (provided the driver os 25 or older).

What do I need to BRING with me to rent a scooter?2020-06-15T13:53:17+02:00

You need to bring a valid driving licence, your ID or passport, and money to pay (cash or debit/credit card). You also need to have €200 available to be blocked as a deposit on your card (we accept cash for the deposit too).

Additional INSURANCE (CDW)2020-08-02T10:34:43+02:00

This is an extra you pay on the rental to limit the amount you are liable to pay for damages to the scooter or it is damaged while you are renting it and you can’t prove somebody else is responsible. If you have rented a 50CC scooter you would pay the first €100. Anything above that, we would cover. If you are renting a 125 CC scooter the excess you would be liable to pay is €200.

WHERE are you located?2020-06-15T14:06:33+02:00

We’re located on the ground floor of the sector B apartment blocks in Vale da Telha, Aljezur, about 2 km from Arrifana beach, 5 from Monte Clérigo beach and 8 Km from Aljezur town.

What INSURANCE is included?2020-06-15T14:05:38+02:00

We include free third-party liability insurance on all our rentals through a specific insurance for rentals with Allianz. It also covers the scooter’s occupants (provided the driver is 25 or over), but not damages to the vehicle. This is why we take a rental deposit and tie things in nicely in our Rental Agreement.

We provide additional excess cover at a cost. If you add it as an extra you will only be liable to pay up to a maximum of €100 in damages to the scooter.

Can I pick up or return the scooter outside your opening hours?2020-06-15T14:01:40+02:00

No, you cannot

TRANSFER service to our store2020-07-26T23:36:39+02:00

If you are staying in Vale da Telha or Arrifana we are within walking distance, but if you feel lazy we can pick you up and take you back at the end of you rental period for free if your booking is for two days or more, and for €10 if it is for only one day. If you are staying in Aljezur town we can do the same. If you need this service from Odeceixe or Carrapateira we will charge you €30 for the two rides if your rental is for only one day, or 20€ if it is for longer.

CANCELLATIONS policy?2020-06-15T13:57:09+02:00

If you cancel up to 24 hours your rental we will refund the amount you have paid up front minus €5 to cover for stripe commissions and the inconvenience to us. If you cancel after that we will charge the full amount of your booking. Once your rental contract is signed and you have your scooter we will not refund you if you want to shorten the rental period.

If you wish to cancel, please send us an email with the word “Cancelation” and your booking number in the subject.

WHERE can I DRIVE the scooter?2020-06-15T13:59:28+02:00

You can drive it on paved roads. If we find out that you are driving on dirt tracks you will be in breach of contract. Some dirt tracks look easy at the outset but can become far more challenging further on… In future we will authorize certain unpaved tracks in the area, but as a rule: no. You are also not allowed to drive on the highway.

Can I EXTEND my rental period?2020-06-15T13:48:30+02:00

We will gladly extend it for you provided the scooter is available and you ask us in time. But this is something we cannot guarantee until you make the request.

What if I DAMAGE the scooter?2020-06-16T10:12:40+02:00

Unless you can prove that you are not responsible you will be liable to cover whatever cost we incur as a result in accordance with the terms of the Rental Agreement.

What TYPE OF FUEL do your scooters use?2020-06-15T14:02:18+02:00

Anything that includes the number 95 and the word “gasolina” at the pump. Don’t screw this up, please! It will be hassle for us and cost you money!

I have never driven a scooter, I would like to book a lesson!2020-06-15T14:07:01+02:00

If you’ve never driven a scooter and would like to try, we would be delighted to get you started. We take you on the back of our scooter somewhere that’s good for beginner practice and teach you the basics. On the way back to the store you will be driving and your instructor will be on the back. If you’re ok to do this, we’ll be happy to rent you a scooter. The lesson should last between 30 minutes and one hour in total and costs €30. In order to book a lesson, call us on +351 912 391 866.

Must I return the Scooter with a FULL TANK?2020-06-15T13:49:28+02:00

Yes. We will charge you if you don’t, not only the cost of fuel, but the cost to us of going to get the tank filled. The closest petrol station is in Aljezur town, on the road going out towards Rogil.

Have you taken any special measures as a consequence of COVID-192020-06-15T14:07:47+02:00

Yes we have. Masks are compulsory for us and for you when you come to our store. We have disinfecting gel available for you and we use it ourselves (constantly). We pay special attention to disinfecting our helmets after every use and have established a system to rotate their use ensuring as much time as possible elapses between usage of the same helmet by different customers. Ours scooters are cleaned after every customer and the parts we touch the most with our hands are disinfected regularly, as are items you come into contact within our store: desk, chairs, etc. And, needless to say, one customer at a time in the store. If you are requesting a pick-up please put on your mask before you gat in the car.